Holiday Inn Ipswich by IHG

2nd visit and just as good

Pros: The hotel has a nice vibe about it. The staff make you feel welcome and the lounge area is homely. Well laid out room too. Plenty of parking.

Pros: Lovely friendly reception from Alex and good to see Paula always give exceptional professional service. Very comfortable bed and room was good.

Cons: Unfortunately it was very windy second night and there was something on the roof that disturbed my sleep. At 12.30 went to reception and was allocated another room by the night manager I didn't catch her name but was very efficient please thank her .

Great room and facilities. The best staff you could ask for, cheerful and pleasant. An exceptional team!

Pros: Near to the venue we were visiting. Clean and had nice facilities. The staff were excellent and really cheerful.

Cons: Bar prices were a bit high

Pros: Everything! The staff are amazing, facilities for children are great especiallymy autistic daughter who they were all fantastic with,, pool is lovely and breakfast was absolutely lovely. They catered to us in every way they could and we had such a lovely time we ended up staying an extra night!

Cons: The play area needs updating outside as it's quite a tease for children staying.

Pros: very nice hotel very nice stuff friendly and lovely

Cons: I can’t remember

Excellent customer service and good value for money

Pros: Excellent customer service. Reception staff during checkin (wild guessing her name was Kelly?? - please correct me!!) and also Lupi, Wes and Laura the following day were great. Kitchen and breakfast staff and at the gym, all friendly and professional. Everyone was wonderful and made the stay enjoyable. Cannot fault the service. Facilities were also really good, though might need a little updating. Made use of swimming pool, jacuzzi, sauna and minty steam room. Breakfast was good. Location is only a few mins drive into town. You will enjoy staying here.

Cons: The beds need a bit of investment. Our rooms were switched but the beds were not great.

Pros: The staff were really friendly and made sure to double check everything and made sure that I was also aware of anything and everything

Cons: N/A

When on a roadtrip, make this a stopping point of choice

Pros: Very warm welcome on arrival, plenty of parking spaces, room with everything you needed and comfortable common areas. Will definitely use again.

Cons: Nothing at all

Great breakfast and lovely staff

Pros: Quiet, pool was big enough to do lengths in, sauna was good. Customer service was EXCEPTIONAL! No questions asked with a request due to the sad reason of my visit. I think it was Alex maybe on reception who was lovely. The guy in the gym was so friendly - so accommodating with making it easy for me to use the pool. Breakfast was yummy and had a great level of variety including dietary requirements. Didn’t properly look at the gym due to time constraints but if you gave them a cal I’m sure they’d tell you what was in there.

Cons: A bit tired, light on carpark so bright that the birds thought it was daytime at midnight. Timings for the gym and pool were annoying - but also I did arrive later on a Friday evening. I was hoping for a swim and sauna around 2030 but the pool shut then. Mon-Thurs is later closing.

Pros: Convenient and everything needed was on site. Excellent staff.

Cons: Luke warm shower