Clayton Hotel Cambridge

Pros: It’s a cozy hotel, the stuff was kind and helpful. Beds were ok.

Cons: I was expecting more from a 4 star hotel. I have booked the room with breakfast. Next time I will have my breakfast somewhere else, if I book this hotel at all. I felt it overpriced. On top they gave us a room for handicapped, which resulted in complications using the bathroom.

Great place - never had any need to approach staff, but they were very welcoming and polite.

Pros: Room and appointmnets superior, Very quiet, even though facing the road. Spaciouness welcome.

Cons: We don't want to appear to be complaining as toilet as and other facilities were great. But we do like a bath and not just a shower - however beautiful. I cannot remember the absence of a bath being pointed out at any time. Again, we are not used to having a matress topper. In all, this was, visually speaking, very luxurious bedding, but not the eveyone's taste. The bed was too large and too soft for us, and seems to have been made for very large and also somewhat delicate people - people in want of feathers all around. We are not like this. Also, the British like real real TEA from India or China. One cup each is not enough and so we had to supply our own both the tea we prefer - and sufficient milk. Half a dozen specialist teas are surplus to requirements. In sum, I think there has been a serious mistake here made by planners and PR people. Accommodation like this is common in some parts of the USA - and increasingly other parts of the world. However, this hotel is in Britain, and much of your cleintelle, if they are like us, do not wish to be treated as an American might expect.

Overall a very lovely stay. Great location near station, lovely hotel and comfortable beds. Helpful.

Pros: The breakfast was nice. Lovely setting and lots of choice. Welcoming front of house.

Cons: Very small things...not the best cocktails. No shower gel in room.

Lovely hotel in an excellent location

Pros: Rooms were spacious. Staff were all very friendly and helpful. Excellent breakfast.

Cons: No bath

Amazing night and rest away from home and yet felt very cosy

Pros: Bed was amazing. Really felt like i could rest super well

Cons: Shower had v low water pressure

Excellent stay for the purpose , won’t hesitate to book when needed again.

Pros: Good location, very comfortable beds. Staff were very pleasant. Good breakfast.

Pros: Good atmosphere and very clean hotel. Very close to Cambridge station. Very friendly staff and even had my hotel room upgraded for free! Will definitely book again - no complaints as I was very pleased with everything!

Pros: Staff polite, location excellent , breakfast fantastic Good proximity to town centre 👍🏼

Cons: We cant fault this hotel, have stayed several times.

Pros: The staff were really helpful and friendly. Beautiful decor in both bedrooms and public areas . Very comfortable bed .

Absolutely Fabulous, outstanding service with a beautiful and comfortable bed

Pros: The Hotel Receptionist - Suhas was fantastic, he greeted us very well, he was friendly, professional and very helpful and he even upgraded our room to a king suite with a balcony as we decided to stay in Cambridge at the last minute after spending a lovely afternoon having lunch and drinks with a friend that I was visiting - I came all the way from Australia and we had a lovely chat about that too. Suhas also guided us to the best place to park overnight for our car and this was within walking distance of the hotel. The bar staff were very professional too as we had a drink in the bar / restaurant area before retiring to our room. I only wished we could have stayed a few more days and use all the facilities located at this hotel. The location was perfect - I would definitely stay here again next time I visit Cambridge

Cons: Possibly provide car parking facilities but that was no big deal given the distance of other car parks near the hotel